Good to know
Please be at the assembly point for schools 15 minutes prior to the tour, outside the museum next to the regular entrances. You can report your group with one our security guards. They will let you enter the museum. Once in the museum, you can go to the School Desk. This is the point where the tour will start.
We regret to inform you that once you have received the confirmation of the booking we cannot cancel the booking or restitute the fees unless the Rijksmuseum judges that there is obvious force majeure. Obvious force majeure does not mean cancellation due to (impending) illness, even if it is related to COVID-19.
Prior to making a booking on our website, please discuss whether the school management and the parents agree with the Rijksmuseum visit. Only the museum can (if it deems it necessary) cancel a visit, for example due to measures and/or instructions from the appropriate authorities. Please read at our terms and conditions.