Frequently Asked Questions

1. Go to Rijksmuseum.nl/kunstgeschiedenis
2. Log in with the email address you used to purchase the course.
3. Once you are logged in, go back to Rijksmuseum.nl/kunstgeschiedenis and you’ll have access to all the available episodes.

If you don’t have a Rijksstudio account yet, register on this page with the email address you used to purchase the course. After registration you will automatically be taken to the course page. Please note: don’t register or login with Facebook to access this course!

We hope you enjoy the course.

• Please note: After you have purchased the course, it will take 5-15 minutes before you can gain access.

If you can't hear any sound, try playing something from another website (e.g. YouTube) and make sure your speakers or headphones are working properly. Also check the sound on Vimeo isn’t on mute . If the problem persists, try restarting your computer or tablet.

No, Vimeo isn’t easy to cast like YouTube or Netflix, but we opted for this platform because of the image quality. Casting via Vimeo isn’t impossible – they do have some solutions.

Our staff can offer you a lot of help, but unfortunately not technical support related to casting. We therefore kindly ask you not to email us about this.

Refresh the page and you’ll return to where the video left off playing. If the problem persists, check your internet and data capabilities, and the video settings on your device.

From the time of purchase you have three months to watch the episodes.